Tel: 01614748340 Fax: 01614748341 Email: info@mossbank.org.uk

	Our Board Our Aims and Policies Working For Us

	Report a Repair Pay Your Rent Rent Statements Gas Service

	Applying for a home, transfer or exchange New Tenants Anti-Social Behaviour Ending your tenancy Buying Your Home Contact your Community Support Officer Aids and Adaptations Environment

	Improvement Works Summary Planned Works Decent Homes Standard Bogus Callers Energy Efficiency Factsheets Shared Ownership Properties

	What are our Aims? Meet your Resident Involvement Access Officer Meet the Tenants Panel What have our residents achieved? Satisfaction/Performance Setting up a residents association Equality and Diversity Factsheets

	What are Added Value Projects? Employment and Training Projects Working with Schools Positive Partnership Working Factsheets

	News Downloadable Publications Income Generation Team - Survey

	General Enquiries Mossbank Contact List Travel Directions to the Mossbank Office Useful Website Links

Satisfaction/Performance

The performance charts highlight many areas of improvement that have resulted from an increase in resident involvement.

Rent Arrears

Anti-Social Behaviour

Repairs Satisfaction

Decent Homes

Voids at Month End

Complaints

Disrepairs

Evictions

Time to Relet

Tenancy Turnover

Mossbank Homes Ltd | Housing Corporation Number: SL3447 | Registration Number: 24178 R