Paying your Rent
Mossbank is a not-for-profit organisation and therefore the rent that we receive from you ensures that we continue to provide quality homes and services to new and existing tenants. Your rent pays for all services provided by Mossbank including maintenance, refurbishments, property management and other services.
How much is your rent?
Your tenancy agreement sets out the amount payable. Then every year you will receive a letter, giving at least four weeks notice, telling you of any changes to your rent. If you are an assured tenant you will receive this letter each year. If you are a secure tenant then the letter will be every two years. Check your tenancy agreement to see which tenancy you have.
How your rent is assessed?
The amount of rent you pay is based on the type, size and location of your property. You may also have a service charge to pay. For further information please click on the link at the bottom of the page to download our guide to how your rent is set.
When you should pay your rent
Your rent is due in advance every Monday from the start of your tenancy. If you prefer you can pay rent in advance fortnightly or monthly. You cannot pay your rent in arrears.
Where you can pay your rent?
Please follow this link to view more information on where to pay your rent.
How to check your rent balance?
We will send you a rent statement four times a year. This will show all the payments you have made and whether you owe any rent. You can contact the Income Generation Team on 0161 226 4211 for an up-to-date balance or a printed statement of your rent account at any time.
What happens if I don’t pay my rent?
It is important that you do pay your rent on time.
If you are having difficulties paying your rent, please contact the Income Generation Team immediately on 0161 226 4211
