Downloadable documents
Mossbank is aiming to make our service to you more efficient by providing a number of documents available online for you to view and if necessary print, that would normally be printed and posted.
We hope that this will speed up the application process for such things as concessionary gardening for example as well as providing information which can be accessed instantly instead of having to request the information and wait for it to be recieved through the post.
Please consider the environment before printing any of the documents or forms made available to you on this site.
If you would like to see any documents not already included on this site please make us aware using the general enquiries tab above.
For information leaflets, please check the pdf attachments:
Mossbank Offer Document (5070 KB)
A guide to getting equipment and adaptations in your home (384 KB)
A guide to tackling anti-social behaviour (388 KB)
A guide to avoiding rent arrears (388 KB)
A guide to making a complaint against us (399 KB)
A guide to moving out of your home (392 KB)
A guide to how your rent is set (385 KB)
A guide to how you can buy or part buy a home (389 KB)
A guide to pest control (384 KB)
A guide to where and how you can pay your rent (1006 KB)
A guide to how we deal with racial harassment (474 KB)
A guide to what you can expect as a new tenant (390 KB)
A guide to transferring to another Mosscare property (385 KB)
A guide to applying for a home (391 KB)
A guide to telling us what you think about the services we provide (390 KB)
How we help residents who experience domestic violence (396 KB)
A guide to how we promote and deliver equal opportunities (388 KB)
A guide to exchanging your home with another tenant (394 KB)
A guide to claiming compensation (393 KB)
A guide to repairs in your home (389 KB)
