A guide to what you can expect as a new tenant
As a new tenant you will be given a Starter Tenancy Agreement which is subject to a 12 month probationary period. The tenancy is only guaranteed for 6 months.
Why we use Starter Tenancies
One objective of Mossbank Homes is to ‘improve the quality of life for all residents’. The Starter Tenancy is used as a measure to protect residents from thoughtlessness and antisocial behaviour. The 12 month probationary period will show that tenants are able to keep to the terms of the tenancy agreement, look after their homes and are not a nuisance to their neighbours.
What rights do you have as a Starter Tenant?
As a Starter Tenant, you have limited rights. For this reason, if your tenancy is not conducted in a satisfactory manner, we as your landlord, can gain possession of the property through the courts. See the section on how to appeal.
What is expected of a Starter Tenant?
As a Starter Tenant, you are expected not to be associated with the following behaviours:
- Criminal behaviour
- Verbal/physical abuse
- Harassment / intimidation – including racial harassment
- Improper dumping of litter or rubbish
- Inconsiderate behaviour
For full details, consult your tenancy agreement.
What happens at the end of the 12 month probationary period?
If you do not break the conditions of the Starter Tenancy and are happy with the service provided by Mossbank Homes, your tenancy will become an assured periodic tenancy.
Do you get any extra rights as an Assured Tenant?
Yes. You have more protection from eviction. You may also benefit from the:
- Right to improve your home (subject to approval)
- Right to exchange your home (subject to approval)
- Right to acquire your home (subject to approval)
What happens if you haven’t kept the terms of the agreement and you are served with a ‘Notice To Quit?’
This would only occur if all efforts to resolve any issues concerning the terms and conditions of the Starter Tenancy Agreement have failed and we have decided to evict you.
Can you appeal?
Yes, you have the right to appeal. This should be done in writing directly to the Assistant Housing Services Director at the Mosscare Housing Group.
If you are having any difficulties with meeting your tenancy obligations or are concerned about the conduct of your neighbour, please do not hesitate to consult your Community Support Officer. They will act quickly against anyone who breaks their tenancy agreements. You may also seek independent advice on matters concerning your tenancy agreement. Mossbank Homes is committed to making your residency a happy experience.
If you require further information please contact your Community Support Officer at Mossbank Homes on: 0161 474 8340 or complete our online contact form.
You can download a copy of this information by clicking on the link below.